Privacy Policy

Privacy Policy – HaiO App

Effective Date: May 20, 2025

This Privacy Policy outlines how HaiO, an event service marketplace with the largest partner network in Indonesia, collects, uses, discloses, and protects your personal information when you use the HaiO mobile application ("App", "Service").

By using the App, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

  • Personal Identification Data: Full name, email address, phone number.
  • Profile and Professional Data: Services offered, portfolio, work experience, biography.
  • Transaction and Financial Data: Transaction history, payment records, invoice details, bank account information (for invoice display only).
  • Calendar and Activity Data: Scheduled tasks, reminders, and activity logs managed through the App.
  • Technical Data: Device information, log data, and usage statistics for service improvement.

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Facilitating transactions and service interactions between users.
  • Managing professional services, profiles, and user portfolios.
  • Scheduling events, sending reminders and activity notifications.
  • Generating and delivering invoices to clients via email.
  • Monitoring and improving our App and its features.
  • Enhancing user trust and visibility through public profiles.

3. Data Sharing and Disclosure

Your personal data will not be sold, rented, or shared with third parties for marketing purposes. However, we may disclose your data in the following circumstances:

  • With your explicit consent.
  • To service providers who assist us in operating our App under strict confidentiality agreements.
  • When required by law, legal process, or regulatory authorities.
  • To protect the rights, property, or safety of HaiO, its users, or the public.

4. Data Security

We employ industry-standard security measures, including data encryption in transit and rest, to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

5. User Rights and Choices

You have the right to access, update, or request the deletion of your personal data at any time through your account settings or by contacting our support team at support@haiorganizer.com.